clartevaultrex.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: clartevaultrex.com.
After since early this year with clartevaultrex.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Excellent charting|Clean UI|Customizable dashboard
Cons: Help articles are sometimes vague
I closed a profitable position at clartevaultrex.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Transparent fees|No hidden fees|Educational resources|Clean UI
Cons: Limited cryptocurrency options|Mobile app could be improved
I opened an account with clartevaultrex.com since I retired last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular platform improvements|Copy trading available|Market news feed|Fast deposits
Cons: Inactivity fee applies after 12 months|Would like more payment methods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. clartevaultrex.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Fast deposits|Good analytical tools|Stable platform|Professional team
Cons: Spreads widen during volatile periods|Slow to add new assets
I trusted clartevaultrex.com with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Clean UI|Multiple order types|Customizable dashboard
Cons: Limited demo account features|Some tools only available on higher tiers
The reporting at clartevaultrex.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Customizable dashboard|Fast execution|Fast deposits
Cons: Slow to add new assets|No phone support on weekends
Customer support at clartevaultrex.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Professional team|Full transparency
Cons: Onboarding videos are outdated
The so-called education at clartevaultrex.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Tax reports included|API access|Great customer service|Segregated accounts
Cons: Withdrawal takes 1-2 business days
KYC with clartevaultrex.com is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Educational resources|Automated trading options|Dividend tracking
Cons: Search feature is basic|Live chat only during business hours
The platform at clartevaultrex.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for nearly two years of dealing with this, I have had enough.
Pros: Competitive fees|Copy trading available|Smooth onboarding
Cons: Nothing significant|Limited social trading features