CitiFund Asset Management Inc has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 646 862 1667, Fax 1 646 417 5188
Addresses: 399 Park Avenue 8th Floor New York This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.citifundasset.com.
After using CitiFund Asset Management Inc for over a year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Stable platform|Intuitive for beginners
Cons: Wait times can be long during peak hours
After spending for the past year and a half trying to make CitiFund Asset Management Inc work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Personal attention|Reliable uptime
Cons: Nothing significant
CitiFund Asset Management Inc changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast deposits|High security standards|Economic calendar|Dedicated account manager
Cons: Search feature is basic|No integrated tax optimization
I found CitiFund Asset Management Inc through a podcast recommendation and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Personal attention|Automated trading options
Cons: Limited social trading features
The only good thing about CitiFund Asset Management Inc is that they remind you why regulation matters. I found them from a blog post comparing services. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Social trading features|Multi-device support|Clear documentation
Cons: Currency conversion fee exists
I am in a dispute with CitiFund Asset Management Inc over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Demo account available|Wide product range|Multi-currency support
Cons: No fractional shares|Could offer more webinars