cintra.group has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cintra.group.
I found cintra.group from a review site like this one and the initial impression was positive. But for over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Stable platform|Regular updates|Clear documentation|Great customer service
Cons: Some tools only available on higher tiers|No dark mode on mobile
The platform itself is okay, but the customer service at cintra.group is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Real-time alerts|Helpful community forum|Great customer service|Social trading features
Cons: Slow to add new assets|Cannot customize dashboard fully
The so-called education at cintra.group is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for roughly four months thinking they would help me learn.
Pros: Social trading features|Regular platform improvements|Helpful community forum|Fast deposits
Cons: Limited social trading features|Nothing significant
Do not use cintra.group for anything serious. I used them for over a year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Two-factor authentication|Easy withdrawals|Multi-currency support|Personal attention
Cons: No fractional shares|Mobile app could be improved
After for about five months with cintra.group, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multi-device support|Good analytical tools|Automated trading options|Personal attention
Cons: Inactivity fee applies after 12 months|No fractional shares