Chartered Capital Management has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1 215 302 6029, Fax: 1 215 814 8901
Addresses: 261 Old York Road Jenkintown PA 19046 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.charteredcm.com.
Chartered Capital Management changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: High security standards|Wide product range|Educational resources
Cons: Minimum deposit could be lower
I had a dispute with Chartered Capital Management and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast execution|Easy withdrawals|Regular updates|Automated trading options
Cons: Minimum deposit could be lower|Slow to add new assets
I requested my data from Chartered Capital Management under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Market news feed|Demo account available|Social trading features|Clear documentation
Cons: Live chat only during business hours
My withdrawal from Chartered Capital Management was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about three months of being strung along.
Pros: Regular platform improvements|Automated trading options|No hidden fees
Cons: Some tools only available on higher tiers|No live chat on mobile
The only good thing about Chartered Capital Management is that they remind you why regulation matters. I found them after reading several online reviews. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Transparent fees|Regular platform improvements|Educational resources|Clear documentation
Cons: Limited ETF selection|No dark mode on mobile
I trusted Chartered Capital Management with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Stable platform|Low minimum deposit|Smooth onboarding|Fast deposits
Cons: Wait times can be long during peak hours
KYC with Chartered Capital Management is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Personal attention|Social trading features
Cons: No dark mode on mobile|Cannot customize dashboard fully
I have been trying to close my account with Chartered Capital Management for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Good mobile app|Portfolio tracking tools|Instant funding
Cons: Limited ETF selection|Cannot customize dashboard fully