Charles Fleming Co Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 813 5456 5026, fax 813 4496 4464
Addresses: Sarino Park Building 2-11-1 Nagata-Cho Chiyoda Ku Tokyo 100 6172 Japan This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.charlesfleming.net.
What really bothers me about Charles Fleming Co Ltd is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.
Pros: Educational resources|Quick verification
Cons: No phone support on weekends|Minimum deposit could be lower
I wanted to transfer my portfolio from another broker to Charles Fleming Co Ltd. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Social trading features|Transparent fees
Cons: Withdrawal takes 1-2 business days|Spreads widen during volatile periods
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Charles Fleming Co Ltd recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Real-time alerts|Transparent fees
Cons: Alert system is basic
I signed up with Charles Fleming Co Ltd after attending a webinar they hosted and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Smooth onboarding|Responsive team|Wide product range|Two-factor authentication
Cons: Withdrawal takes 1-2 business days
I experienced a security concern with my Charles Fleming Co Ltd account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Detailed reporting|Market news feed
Cons: No live chat on mobile
Charles Fleming Co Ltd locked my account without warning and demanded documents I had already submitted. for nearly two years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: No hidden fees|Responsive team
Cons: Limited cryptocurrency options
The platform itself is okay, but the customer service at Charles Fleming Co Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Segregated accounts|Economic calendar|Fast deposits|Multi-currency support
Cons: No integrated tax optimization
The onboarding at Charles Fleming Co Ltd was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Portfolio tracking tools|API access
Cons: Help articles are sometimes vague|None so far
My withdrawal from Charles Fleming Co Ltd was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for close to eighteen months of being strung along.
Pros: API access|Helpful community forum|Multiple order types|Full transparency
Cons: Could offer more webinars
The only good thing about Charles Fleming Co Ltd is that they remind you why regulation matters. I found them through a forum discussion. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Economic calendar|Clear documentation
Cons: No fractional shares