CHAINBLOCKS has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
KYC with CHAINBLOCKS is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Tax reports included|Excellent charting
Cons: Mobile app could be improved|None so far
The mobile app from CHAINBLOCKS is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Wide product range|Easy withdrawals|Stable platform|Intuitive for beginners
Cons: Cannot customize dashboard fully|Minimum deposit could be lower
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that CHAINBLOCKS has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Not registered with regulators|Unrealistic promises
CHAINBLOCKS has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Economic calendar|Social trading features|Tax reports included
Cons: Alert system is basic|Limited ETF selection
I opened an account with CHAINBLOCKS for nearly two years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Easy withdrawals|Wide product range
Cons: Nothing significant
I have been trying to close my account with CHAINBLOCKS for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Regular updates|API access|Fast execution|Economic calendar
Cons: Cannot customize dashboard fully|No integrated tax optimization
I gave CHAINBLOCKS a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Automated trading options|Transparent fees|Good mobile app|Dedicated account manager
Cons: Some tools only available on higher tiers|Onboarding videos are outdated
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. CHAINBLOCKS said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Professional team|Excellent charting|Demo account available|Competitive fees
Cons: Limited ETF selection|Slow to add new assets
I wanted to transfer my portfolio from another broker to CHAINBLOCKS. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Risk management tools|Regular updates|Great customer service
Cons: Withdrawal takes 1-2 business days|Limited ETF selection
After using CHAINBLOCKS for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Multiple order types|Segregated accounts
Cons: Research section could be deeper|Email notifications too frequent