CentKey Innovative Banking (centkeybank.com) has been flagged by ASIC (Australia) for "Unlicensed". Centkey Bank
Addresses: pasaz Pierlejewskiego 16 95-069 Aleksandrow Lodzki This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: centkeybank.com.
After using CentKey Innovative Banking (centkeybank.com) for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Two-factor authentication|Personal attention|Good analytical tools
Cons: Onboarding videos are outdated|Would like more payment methods
The platform itself is okay, but the customer service at CentKey Innovative Banking (centkeybank.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Market news feed|Economic calendar|High security standards
Cons: No live chat on mobile|Desktop app not available on Linux
The onboarding at CentKey Innovative Banking (centkeybank.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Dedicated account manager|Easy withdrawals|High security standards
Cons: Wait times can be long during peak hours|Mobile app could be improved
After for nearly two years with CentKey Innovative Banking (centkeybank.com) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Intuitive for beginners|Tax reports included|Professional team
Cons: No dark mode on mobile
I referred a friend to CentKey Innovative Banking (centkeybank.com) after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Reliable uptime|Multiple order types|Quick verification|Fast deposits
Cons: Account statements could be more detailed
The spread at CentKey Innovative Banking (centkeybank.com) is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through a podcast recommendation and initially thought the platform was good - until I started trading seriously.
Pros: Clear documentation|Comprehensive tools|Clean UI|Multi-currency support
Cons: No dark mode on mobile|Some tools only available on higher tiers
If you are reading this considering CentKey Innovative Banking (centkeybank.com) - run. I wish I had read more negative reviews after comparing multiple platforms. I thought the positive ones were real. Maybe some are. My experience over for the past six months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Tax reports included|Easy withdrawals|Quick verification|Multi-currency support
Cons: Email notifications too frequent|No dark mode on mobile
The so-called education at CentKey Innovative Banking (centkeybank.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about five months thinking they would help me learn.
Pros: Social trading features|Good mobile app|Transparent fees
Cons: Inactivity fee applies after 12 months|Minimum deposit could be lower
I joined CentKey Innovative Banking (centkeybank.com) after reading several online reviews and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Competitive fees|Smooth onboarding
Cons: No dark mode on mobile|Would like more payment methods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. CentKey Innovative Banking (centkeybank.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Regular platform improvements|API access
Cons: No fractional shares|Nothing significant