Celinax Financial Company (celinax.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: celinax.com.
I found Celinax Financial Company (celinax.com) through my accountant's suggestion and the initial impression was positive. But since early this year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Segregated accounts|Helpful community forum
Cons: No dark mode on mobile|Search feature is basic
The so-called education at Celinax Financial Company (celinax.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since last summer thinking they would help me learn.
Pros: Good mobile app|Excellent charting
Cons: Nothing significant|Inactivity fee applies after 12 months
I had high hopes for Celinax Financial Company (celinax.com) based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Competitive fees|Excellent charting|Regular platform improvements
Cons: Research section could be deeper
The mobile app from Celinax Financial Company (celinax.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Professional team|Reliable uptime
Cons: No integrated tax optimization|Limited social trading features
I opened an account with Celinax Financial Company (celinax.com) for close to eighteen months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Educational resources|Full transparency|Quick verification|Dividend tracking
Cons: Charting tools need more indicators|Live chat only during business hours
KYC with Celinax Financial Company (celinax.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dedicated account manager|Wide product range|Smooth onboarding
Cons: No integrated tax optimization
I signed up with Celinax Financial Company (celinax.com) after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Portfolio tracking tools|Full transparency|Multi-currency support
Cons: No crypto staking
Celinax Financial Company (celinax.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Wide product range|Fast execution|Fast deposits
Cons: Wish they had more educational resources|Account statements could be more detailed
Where do I even begin with Celinax Financial Company (celinax.com)? for close to eighteen months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Great customer service|Quick verification|Regular platform improvements
Cons: Email notifications too frequent
I gave Celinax Financial Company (celinax.com) a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Responsive team|Fast support response|Two-factor authentication
Cons: Would like more payment methods|Could offer more webinars