Forex Brokers

Cathay DuPont Limited

1.6 (15 reviews)
🇦🇺 Australia
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1.6
15 reviews
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About Cathay DuPont Limited

Cathay DuPont Limited has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +81-34-579-5738 (Japan), +886-2-7741-4204 (Taiwan), +352-20881929 (Luxembourg)

Addresses: ThinkPark Tower 2-1-1 Osaki Shinagawa 141-6001 Tokyo Japan; Taipei 101 No. 7 Section 5 Xinyi Road Xinyi District Taipei City 110 Taiwan; Business Center Glacis 5 Rue Goethe 1637 Luxembourg This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cathaydupont.com.

Customer Reviews

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Feeling robbed honestly

G
Graham N.
1 weeks ago

The hidden fees at Cathay DuPont Limited are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Multiple order types|Personal attention

Cons: Help articles are sometimes vague|Alert system is basic

Nothing works as advertised

C
Connor X.
3 weeks ago

Cathay DuPont Limited has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.

Pros: Comprehensive tools|Regular updates|Professional team|Copy trading available

Cons: Cannot customize dashboard fully

Reseller could not help

E
Edward F.
2 months ago

I referred a friend to Cathay DuPont Limited after a family member had a good experience. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Multi-currency support|Demo account available

Cons: Help articles are sometimes vague

Terrible customer service

J
John G.
2 months ago

I closed a profitable position at Cathay DuPont Limited and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Dedicated account manager|Excellent charting|Fast execution

Cons: Would like more payment methods|Slow to add new assets

Still waiting for my withdrawal

J
John H.
2 months ago

I am in a dispute with Cathay DuPont Limited over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Tax reports included|Good mobile app|Two-factor authentication|Economic calendar

Cons: Limited social trading features

System failures and silence from support

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Ella M.
3 months ago

The reporting at Cathay DuPont Limited is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.

Pros: Quick verification|Excellent charting|Multi-device support

Cons: Wish they had more educational resources|Desktop app not available on Linux

They do not care about customers

C
Christopher N.
4 months ago

I had high hopes for Cathay DuPont Limited from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Detailed reporting|Dividend tracking

Cons: Minimum deposit could be lower

Account closure takes 30 days

L
Laura L.
5 months ago

I lost a significant amount because Cathay DuPont Limited did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Good analytical tools|Dividend tracking|Social trading features|Instant funding

Cons: Minor UI glitches occasionally|Onboarding videos are outdated

Regulatory warning ignored

J
Jake A.
7 months ago

I have been trying to close my account with Cathay DuPont Limited for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Easy to use platform|Segregated accounts|Customizable dashboard|Clear documentation

Cons: Slow to add new assets|Cannot customize dashboard fully

No sub-accounts

M
Megan I.
8 months ago

After for about five months with Cathay DuPont Limited, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Portfolio tracking tools|Easy withdrawals

Cons: Live chat only during business hours