Carter Jones Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 1140 Avenue of the Americas New York 10036 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.carterjonescapital.com.
I trusted Carter Jones Capital with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Full transparency|Multi-device support|Dividend tracking|Excellent charting
Cons: Email notifications too frequent
Do not believe the bonus offer from Carter Jones Capital. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after reading several online reviews and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Two-factor authentication|Tax reports included|Copy trading available|Economic calendar
Cons: Spreads widen during volatile periods
My withdrawal from Carter Jones Capital was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since early this year of being strung along.
Pros: Tax reports included|Transparent fees|Copy trading available|Regular updates
Cons: Some tools only available on higher tiers
I opened an account with Carter Jones Capital for about ten months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Market news feed|Low minimum deposit|API access
Cons: Email notifications too frequent|Limited ETF selection
I lost a significant amount because Carter Jones Capital did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Competitive fees|Multiple order types|Easy withdrawals
Cons: Limited social trading features
Opened my account with Carter Jones Capital from a blog post comparing services and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Instant funding|Multi-currency support|Personal attention|Dedicated account manager
Cons: Desktop app not available on Linux
Carter Jones Capital has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Quick verification|Multiple order types|Competitive fees
Cons: Onboarding videos are outdated|Limited demo account features
The platform itself is okay, but the customer service at Carter Jones Capital is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: High security standards|Comprehensive tools
Cons: Could offer more webinars
I signed up with Carter Jones Capital while looking for alternatives to my previous provider and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Copy trading available|Multi-currency support|Tax reports included|Demo account available
Cons: Nothing significant|Live chat only during business hours
Where do I even begin with Carter Jones Capital? for over three years of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Low minimum deposit|Quick verification|Real-time alerts
Cons: No dark mode on mobile