captreasure.com/ has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
KYC with captreasure.com/ is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: No hidden fees|Portfolio tracking tools
Cons: No integrated tax optimization
I was about to invest with captreasure.com/ but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Pros: Website looks legitimate on the surface
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
captreasure.com/ has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Economic calendar|Fast support response|Regular platform improvements|Comprehensive tools
Cons: Help articles are sometimes vague|Website design could be more modern
I am in a dispute with captreasure.com/ over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Educational resources|Multiple order types|Segregated accounts|Clean UI
Cons: Could offer more webinars|Cannot customize dashboard fully
I referred a friend to captreasure.com/ after reading several online reviews. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Instant funding|Competitive fees|Tax reports included
Cons: Some tools only available on higher tiers|Slow to add new assets
I invested $15,000 with captreasure.com/ after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Markets Authority.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics