Captex (cap-tex.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 61272538948, 16473663926, 442045787008
Addresses: Rue du Grand-Pré 64 1204 Genève Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cap-tex.com.
Captex (cap-tex.com) locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Comprehensive tools|Risk management tools|Dedicated account manager
Cons: Limited cryptocurrency options
The so-called education at Captex (cap-tex.com) is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since last summer thinking they would help me learn.
Pros: Real-time alerts|Regular platform improvements
Cons: Limited ETF selection|Live chat only during business hours
I joined Captex (cap-tex.com) from a blog post comparing services and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Good mobile app|Fast support response|Multi-device support|Quick verification
Cons: Limited cryptocurrency options
Captex (cap-tex.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Regular platform improvements|Portfolio tracking tools|Good mobile app|Customizable dashboard
Cons: Wish they had more educational resources|Would like more payment methods
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Captex (cap-tex.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Copy trading available|Full transparency|Excellent charting
Cons: Limited ETF selection|Wait times can be long during peak hours
Do not believe the bonus offer from Captex (cap-tex.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after attending a webinar they hosted and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Multi-device support|Copy trading available|Good analytical tools
Cons: Cannot customize dashboard fully
Opened my account with Captex (cap-tex.com) after a trusted YouTuber reviewed them and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: High security standards|Personal attention
Cons: Cannot customize dashboard fully