CAPSIF AG / capsif-ag.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Do not be fooled by the professional-looking website. Behind the scenes, CAPSIF AG / capsif-ag.com is disorganized and incompetent. I found them after seeing their ad online and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Detailed reporting|High security standards|Tax reports included|Quick verification
Cons: Live chat only during business hours
My withdrawal from CAPSIF AG / capsif-ag.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for nearly two years of being strung along.
Pros: Smooth onboarding|Dedicated account manager|Economic calendar|Fast deposits
Cons: Desktop app not available on Linux
After doing some research AFTER the fact (I know, I should have done this first), I discovered that CAPSIF AG / capsif-ag.com is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
CAPSIF AG / capsif-ag.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Copy trading available|Quick verification
Cons: Research section could be deeper
Customer support at CAPSIF AG / capsif-ag.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Detailed reporting|Fast execution|Tax reports included|Helpful community forum
Cons: Wait times can be long during peak hours|Withdrawal takes 1-2 business days
I referred a friend to CAPSIF AG / capsif-ag.com after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Intuitive for beginners|Stable platform|Tax reports included|No hidden fees
Cons: No dark mode on mobile|No live chat on mobile
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. CAPSIF AG / capsif-ag.com said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: API access|Intuitive for beginners
Cons: No crypto staking
After seeing ads for CAPSIF AG / capsif-ag.com online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Swiss Financial Market Supervisory Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Unauthorized firm|Found in IOSCO warnings database
The onboarding at CAPSIF AG / capsif-ag.com was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Educational resources|Comprehensive tools
Cons: Research section could be deeper|No fractional shares
I have been trying to close my account with CAPSIF AG / capsif-ag.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Easy withdrawals|Regular updates
Cons: No crypto staking|Would like more payment methods