Capmasters (cap-masters.com) has been flagged by ASIC (Australia) for "Unlicensed". Overseas regulator warning of the National Securities Market Commission (CNMV) https://www.cnmv.es/Portal/ResultadoBusqueda.aspx?tipo=1&nombre=cap-masters.com This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: cap-masters.com.
The hidden fees at Capmasters (cap-masters.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Economic calendar|Two-factor authentication
Cons: Desktop app not available on Linux
Capmasters (cap-masters.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Two-factor authentication|High security standards|Automated trading options|Wide product range
Cons: Limited cryptocurrency options|Wish they had more educational resources
Capmasters (cap-masters.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: High security standards|Good analytical tools|Regular updates
Cons: Search feature is basic
The platform itself is okay, but the customer service at Capmasters (cap-masters.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Stable platform|Multi-device support|Dividend tracking
Cons: Some tools only available on higher tiers
If you are reading this considering Capmasters (cap-masters.com) - run. I wish I had read more negative reviews after doing extensive research. I thought the positive ones were real. Maybe some are. My experience over for just over a year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Transparent fees|Easy withdrawals
Cons: Search feature is basic|Website design could be more modern
I trusted Capmasters (cap-masters.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Comprehensive tools|Professional team|Fast support response|Clear documentation
Cons: Alert system is basic|Account statements could be more detailed
Capmasters (cap-masters.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Easy withdrawals|Market news feed|Customizable dashboard|Dedicated account manager
Cons: Currency conversion fee exists|Cannot customize dashboard fully
I gave Capmasters (cap-masters.com) a fair chance. After for about five months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Intuitive for beginners|Two-factor authentication|Customizable dashboard
Cons: Minimum deposit could be lower|No fractional shares
KYC with Capmasters (cap-masters.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Smooth onboarding|Fast execution
Cons: Some tools only available on higher tiers|Mobile app could be improved
What really bothers me about Capmasters (cap-masters.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after comparing multiple platforms and I fell for the polished exterior. Never again.
Pros: Dedicated account manager|Fast deposits
Cons: Limited cryptocurrency options|Would like more payment methods