Capixtrade (capixtrade.io) has been flagged by ASIC (Australia) for "Unlicensed". Other regulator warning FINMA: https://www.finma.ch/en/finma-public/warnungen/warning-list/capixtrade/
Phones: 61240576394, 442035408989, 15795391318, 34930412044
Addresses: Rue Pré-de-la-Bichett Geneva Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: capixtrade.io.
I joined Capixtrade (capixtrade.io) after reading several online reviews and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Great customer service|Clean UI|Multi-device support
Cons: Desktop app not available on Linux|Slow to add new assets
After for about ten months with Capixtrade (capixtrade.io) I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Demo account available|Risk management tools
Cons: Account statements could be more detailed|Website design could be more modern
Capixtrade (capixtrade.io) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy to use platform|Clean UI|Educational resources
Cons: Mobile app could be improved|Currency conversion fee exists
I signed up with Capixtrade (capixtrade.io) when my bank disappointed me and I searched for alternatives and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Easy withdrawals|Risk management tools|Excellent charting
Cons: Email notifications too frequent
If you are reading this considering Capixtrade (capixtrade.io) - run. I wish I had read more negative reviews after seeing their ad online. I thought the positive ones were real. Maybe some are. My experience over for a few weeks now has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Demo account available|Clean UI|Automated trading options|Wide product range
Cons: No phone support on weekends