CAPIVO has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I closed a profitable position at CAPIVO and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Tax reports included|Regular platform improvements
Cons: Cannot customize dashboard fully
After using CAPIVO since last summer, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Automated trading options|Reliable uptime|Smooth onboarding
Cons: Wish they had more educational resources
KYC with CAPIVO is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Dedicated account manager|API access
Cons: No phone support on weekends
I invested $10,000 with CAPIVO after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Comisión para el Mercado Financiero (Financial....
Pros: Professional looking website
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
I referred a friend to CAPIVO after a friend recommended them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Dedicated account manager|Clear documentation|Multiple order types|Great customer service
Cons: No integrated tax optimization|Desktop app not available on Linux
The reporting at CAPIVO is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Market news feed|Demo account available
Cons: Nothing significant
Do not use CAPIVO for anything serious. I used them for about three months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Stable platform|Social trading features|Regular platform improvements|Low minimum deposit
Cons: Limited social trading features
Where do I even begin with CAPIVO? since last summer of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Intuitive for beginners|High security standards|Easy to use platform|API access
Cons: Limited cryptocurrency options
The only good thing about CAPIVO is that they remind you why regulation matters. I found them after a trusted YouTuber reviewed them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Fast support response|Good analytical tools
Cons: Help articles are sometimes vague
CAPIVO has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Customizable dashboard|Instant funding
Cons: Wait times can be long during peak hours