Forex Brokers

CapitalZXTrades

1.5 (10 reviews)
🇳🇿 New Zealand
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1.5
10 reviews
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About CapitalZXTrades

CapitalZXTrades has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

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Customer Reviews

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No 2FA when I signed up

C
Catherine S.
2 months ago

Opened my account with CapitalZXTrades when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Personal attention|Easy to use platform|Fast support response

Cons: Inactivity fee applies after 12 months

They need a complete overhaul

A
Alex G.
2 months ago

What really bothers me about CapitalZXTrades is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after hearing about them at a conference and I fell for the polished exterior. Never again.

Pros: Wide product range|Clean UI|Detailed reporting|Automated trading options

Cons: None so far|Could offer more webinars

Death of account holder process unknown

A
Alex O.
5 months ago

KYC with CapitalZXTrades is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Great customer service|Stable platform|Professional team|Personal attention

Cons: Cannot customize dashboard fully|Limited social trading features

White label of a bad platform

H
Heather K.
7 months ago

I had a dispute with CapitalZXTrades and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.

Pros: Regular updates|Two-factor authentication|Economic calendar|Wide product range

Cons: Help articles are sometimes vague

Proceed with extreme caution

J
Jennifer B.
7 months ago

I was about to invest with CapitalZXTrades but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Markets Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

Unacceptable level of service

S
Shannon P.
8 months ago

I signed up with CapitalZXTrades through a forum discussion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Customizable dashboard|High security standards|Fast deposits|Intuitive for beginners

Cons: Spreads widen during volatile periods

Beware - This company is not legitimate

K
Karen V.
10 months ago

Tried to withdraw my funds from CapitalZXTrades and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Pros: Professional looking website

Cons: Lost entire investment|Reported to authorities|Unresponsive

No MT4/MT5 export

T
Tiffany I.
12 months ago

The platform itself is okay, but the customer service at CapitalZXTrades is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Quick verification|Competitive fees|Good mobile app

Cons: No dark mode on mobile

Reseller could not help

Z
Zoe S.
1 years ago

Where do I even begin with CapitalZXTrades? for about eight months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: API access|Easy withdrawals|Clear documentation|Multiple order types

Cons: Some tools only available on higher tiers

Listed in warning databases - be aware

J
Jessica S.
1 years ago

This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.

Pros: Information is publicly available for verification

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction