CapitalxTrades has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.capitalxtrades.net.
Do not be fooled by the professional-looking website. Behind the scenes, CapitalxTrades is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Tax reports included|Copy trading available|Regular platform improvements|Smooth onboarding
Cons: No live chat on mobile|Live chat only during business hours
My withdrawal from CapitalxTrades was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.
Pros: Transparent fees|Regular platform improvements|Instant funding|Fast support response
Cons: Could offer more webinars
I want to warn everyone about CapitalxTrades. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Lost entire investment|Reported to authorities|Unresponsive
The mobile app from CapitalxTrades is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Wide product range|Smooth onboarding|High security standards|Quick verification
Cons: No live chat on mobile
Several red flags with CapitalxTrades: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Pros: Website looks legitimate on the surface
Cons: Flagged by Financial Conduct Authority|Cannot verify credentials
The platform at CapitalxTrades is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for a couple of months now of dealing with this, I have had enough.
Pros: Smooth onboarding|Detailed reporting|Clean UI
Cons: Research section could be deeper|Onboarding videos are outdated
I had a dispute with CapitalxTrades and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Real-time alerts|Responsive team|Automated trading options|Multi-device support
Cons: Desktop app not available on Linux
I opened an account with CapitalxTrades for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Customizable dashboard|Easy to use platform|Good mobile app|Clear documentation
Cons: Currency conversion fee exists
CapitalxTrades offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Social trading features|Transparent fees|Real-time alerts
Cons: Limited ETF selection
I found CapitalxTrades after attending a webinar they hosted and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Real-time alerts|Reliable uptime|Responsive team
Cons: Nothing significant