CapitalQuest Trades (capitalquesttrades.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.capitalquesttrades.com.
Where do I even begin with CapitalQuest Trades (capitalquesttrades.com)? for about ten months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Transparent fees|Market news feed|Easy withdrawals
Cons: No crypto staking|No fractional shares
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. CapitalQuest Trades (capitalquesttrades.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Multiple order types|Good analytical tools|Detailed reporting|API access
Cons: Account statements could be more detailed
I opened an account with CapitalQuest Trades (capitalquesttrades.com) since the beginning of the year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Fast execution|Full transparency
Cons: Minimum deposit could be lower|Mobile app could be improved
I referred a friend to CapitalQuest Trades (capitalquesttrades.com) after my brother mentioned them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Segregated accounts|Dividend tracking|Market news feed|Competitive fees
Cons: Website design could be more modern
The platform at CapitalQuest Trades (capitalquesttrades.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I retired last year of dealing with this, I have had enough.
Pros: Market news feed|Easy withdrawals
Cons: Research section could be deeper
After for a few weeks now with CapitalQuest Trades (capitalquesttrades.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Intuitive for beginners|Smooth onboarding|Responsive team|Multiple order types
Cons: Help articles are sometimes vague
I had a dispute with CapitalQuest Trades (capitalquesttrades.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Fast support response|Transparent fees
Cons: Spreads widen during volatile periods