CapitalInvestOption has been flagged by Commodity Futures Trading Commission for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
CapitalInvestOption has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Portfolio tracking tools|Intuitive for beginners|Easy withdrawals
Cons: Cannot customize dashboard fully
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that CapitalInvestOption has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Unauthorized firm|Found in IOSCO warnings database
CapitalInvestOption has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Fast deposits|Helpful community forum|Multi-currency support
Cons: Alert system is basic|Email notifications too frequent
I had high hopes for CapitalInvestOption based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Helpful community forum|Educational resources
Cons: Minimum deposit could be lower|Some tools only available on higher tiers
The platform at CapitalInvestOption is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I opened my account last year of dealing with this, I have had enough.
Pros: Competitive fees|Intuitive for beginners|Clean UI|Risk management tools
Cons: No integrated tax optimization
The platform itself is okay, but the customer service at CapitalInvestOption is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Economic calendar|No hidden fees|Comprehensive tools|Customizable dashboard
Cons: Wish they had more educational resources
The so-called education at CapitalInvestOption is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about five months thinking they would help me learn.
Pros: Two-factor authentication|Clean UI|Copy trading available|Excellent charting
Cons: Desktop app not available on Linux
The spread at CapitalInvestOption is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them when my bank disappointed me and I searched for alternatives and initially thought the platform was good - until I started trading seriously.
Pros: Regular platform improvements|Real-time alerts|Fast deposits|Fast support response
Cons: Alert system is basic|Account statements could be more detailed
The onboarding at CapitalInvestOption was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Easy to use platform|Great customer service|Detailed reporting|Helpful community forum
Cons: Mobile app could be improved
Tried to withdraw my funds from CapitalInvestOption and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized