Brokerages

capitalgeneration

1.4 (8 reviews)
🇬🇧 United Kingdom
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1.4
8 reviews
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About capitalgeneration

capitalgeneration has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services|Regist...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Zero accountability

W
William A.
1 months ago

capitalgeneration had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Easy to use platform|Market news feed|Copy trading available

Cons: Charting tools need more indicators

Cannot withdraw funds - classic scam

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Diana S.
3 months ago

Tried to withdraw my funds from capitalgeneration and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Conversion fees hidden

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Lily Y.
4 months ago

I opened an account with capitalgeneration since I opened my account last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Full transparency|API access|Good mobile app

Cons: Some tools only available on higher tiers|Mobile app could be improved

Cannot withdraw funds - classic scam

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Alice R.
7 months ago

I want to warn everyone about capitalgeneration. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Pros: Initially responsive customer service

Cons: No regulatory oversight|Money disappeared|Fake testimonials

Not regulated - verified this myself

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Amy G.
7 months ago

Several red flags with capitalgeneration: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly

Complete waste of time

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Courtney L.
9 months ago

Opened my account with capitalgeneration through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Good analytical tools|Customizable dashboard|Dedicated account manager

Cons: Withdrawal takes 1-2 business days|Email notifications too frequent

Extremely poor support experience

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Iris T.
10 months ago

After for about three months with capitalgeneration, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Low minimum deposit|Wide product range|Fast support response|Portfolio tracking tools

Cons: Onboarding videos are outdated

Do your due diligence first

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Samantha T.
1 years ago

For anyone considering capitalgeneration, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Appears in regulatory warnings database|Uncertain regulatory status