Cryptocurrency Exchanges

Capitalflow

1.6 (9 reviews)
🇳🇿 New Zealand
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1.6
9 reviews
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About Capitalflow

Capitalflow has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Stop loss not honored

J
Jasmine W.
2 months ago

After using Capitalflow since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Regular platform improvements|Reliable uptime|Clear documentation|Fast support response

Cons: Minor UI glitches occasionally|Desktop app not available on Linux

Ombudsman said they are uncooperative

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Lily D.
4 months ago

The hidden fees at Capitalflow are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Good mobile app|Dedicated account manager|Detailed reporting

Cons: Website design could be more modern|Limited ETF selection

Scam alert - They took my money

E
Emily C.
4 months ago

After doing some research AFTER the fact (I know, I should have done this first), I discovered that Capitalflow is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Pros: Initially responsive customer service

Cons: Blocked my account|No legitimate license|Fake returns

Beyond frustrated

S
Sarah S.
6 months ago

My withdrawal from Capitalflow was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since I retired last year of being strung along.

Pros: Responsive team|Smooth onboarding|Helpful community forum

Cons: Account statements could be more detailed

Important information for potential investors

E
Elizabeth V.
7 months ago

For anyone considering Capitalflow, please be aware that this company has been flagged by Financial Markets Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Pros: Information is publicly available for verification

Cons: Appears in regulatory warnings database|Uncertain regulatory status

My worst experience with a financial platform

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Vanessa Y.
9 months ago

Where do I even begin with Capitalflow? since mid-2025 of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Clean UI|Copy trading available|Demo account available|Multi-device support

Cons: Alert system is basic

Did my research - this is suspicious

M
Mark S.
9 months ago

Several red flags with Capitalflow: (1) They promise unrealistically high returns, (2) They're not registered with Financial Markets Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Markets Authority|Cannot verify credentials

Transfer to another broker refused

A
Alice N.
10 months ago

After since I retired last year with Capitalflow, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.

Pros: Professional team|Detailed reporting|Fast support response

Cons: Withdrawal takes 1-2 business days|Minor UI glitches occasionally

Trust broken beyond repair

T
Teresa D.
10 months ago

I found Capitalflow after seeing their ad online and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Portfolio tracking tools|Social trading features|Professional team

Cons: No live chat on mobile|Alert system is basic