Brokerages

Capitalcitypay

1.2 (11 reviews)
🇬🇧 United Kingdom
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1.2
11 reviews
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About Capitalcitypay

Capitalcitypay has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: Capitalcitypay.

Customer Reviews

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Money trap disguised as a service

G
Graham V.
2 weeks ago

If you are reading this considering Capitalcitypay - run. I wish I had read more negative reviews after my brother mentioned them. I thought the positive ones were real. Maybe some are. My experience over since mid-2025 has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Multi-device support|Personal attention

Cons: No dark mode on mobile

They deleted my negative review

D
Derek Z.
2 weeks ago

The spread at Capitalcitypay is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them when my bank disappointed me and I searched for alternatives and initially thought the platform was good - until I started trading seriously.

Pros: Detailed reporting|Demo account available|Low minimum deposit|Market news feed

Cons: Wish they had more educational resources|Live chat only during business hours

Did my research - this is suspicious

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Emily N.
4 weeks ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Capitalcitypay has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Not registered with regulators|Unrealistic promises

Account restricted after profit

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Lindsey M.
4 months ago

The hidden fees at Capitalcitypay are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.

Pros: Helpful community forum|Professional team|Transparent fees|Fast deposits

Cons: Limited ETF selection|Inactivity fee applies after 12 months

Do your due diligence first

A
Andrew W.
5 months ago

I looked into Capitalcitypay and found they appear in the regulatory warnings database. Financial Conduct Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Pros: Information is publicly available for verification

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

They upsell insurance you do not need

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Amber C.
6 months ago

The platform at Capitalcitypay is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.

Pros: Easy to use platform|Multi-device support

Cons: Minor UI glitches occasionally

Accounting export broken

J
Jasmine X.
7 months ago

I trusted Capitalcitypay with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Fast deposits|Responsive team|Dividend tracking

Cons: No live chat on mobile|Would like more payment methods

Bait and switch tactics

A
Anna K.
7 months ago

I closed a profitable position at Capitalcitypay and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Dedicated account manager|Easy to use platform

Cons: Desktop app not available on Linux|Help articles are sometimes vague

No phone number that works

C
Courtney T.
9 months ago

After spending since I retired last year trying to make Capitalcitypay work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Comprehensive tools|Automated trading options|Dividend tracking|Easy to use platform

Cons: No integrated tax optimization|Desktop app not available on Linux

They blocked me after I invested

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George W.
11 months ago

I want to warn everyone about Capitalcitypay. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.

Cons: Lost entire investment|Reported to authorities|Unresponsive