Capital Trading Hub has been flagged by Commodity Futures Trading Commission for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I invested $3,500 with Capital Trading Hub after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Commodity Futures Trading Commission.
Cons: Blocked my account|No legitimate license|Fake returns
After spending for a couple of months now trying to make Capital Trading Hub work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Two-factor authentication|Fast execution
Cons: Would like more payment methods
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Capital Trading Hub recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Fast execution|Full transparency|Fast support response|Excellent charting
Cons: No fractional shares|Slow to add new assets
I was about to invest with Capital Trading Hub but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Commodity Futures Trading Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Flagged by Commodity Futures Trading Commission|Cannot verify credentials
Opened my account with Capital Trading Hub after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multi-currency support|Wide product range|API access
Cons: Research section could be deeper
After since I retired last year with Capital Trading Hub, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Detailed reporting|Multiple order types|Segregated accounts
Cons: No dark mode on mobile
I have been trying to close my account with Capital Trading Hub for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clean UI|Fast deposits|Good mobile app
Cons: Onboarding videos are outdated
The mobile app from Capital Trading Hub is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Smooth onboarding|Transparent fees|Dividend tracking|Segregated accounts
Cons: Withdrawal takes 1-2 business days|Search feature is basic
The onboarding at Capital Trading Hub was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Easy withdrawals|Responsive team|Detailed reporting|Educational resources
Cons: Nothing significant|Desktop app not available on Linux
For anyone considering Capital Trading Hub, please be aware that this company has been flagged by Commodity Futures Trading Commission. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Pros: Information is publicly available for verification
Cons: Appears in regulatory warnings database|Uncertain regulatory status