CAPITAL TOWER has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
KYC with CAPITAL TOWER is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Professional team|Good mobile app|Multiple order types|Personal attention
Cons: No phone support on weekends|None so far
I had a dispute with CAPITAL TOWER and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Competitive fees|Intuitive for beginners|Social trading features|Clear documentation
Cons: Some tools only available on higher tiers|Charting tools need more indicators
I lost a significant amount because CAPITAL TOWER did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Professional team|Real-time alerts
Cons: Desktop app not available on Linux|Onboarding videos are outdated
I experienced a security concern with my CAPITAL TOWER account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Regular updates|Automated trading options
Cons: Could offer more webinars
CAPITAL TOWER advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Multi-currency support|Market news feed
Cons: Email notifications too frequent