Capital Swift (capitalswift.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 442039965400
Addresses: 32 London Bridge St, London, SE1 9SG, United Kingdom; 161 Marsh Wall, London, E14 9SJ, The United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: capitalswift.com.
The mobile app from Capital Swift (capitalswift.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Automated trading options|Helpful community forum|Clear documentation|Competitive fees
Cons: Wait times can be long during peak hours
Capital Swift (capitalswift.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Real-time alerts|Multi-device support|Wide product range|Multiple order types
Cons: No integrated tax optimization|Limited social trading features
Capital Swift (capitalswift.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Easy to use platform|Personal attention
Cons: No integrated tax optimization
Capital Swift (capitalswift.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Regular platform improvements|Clean UI|Smooth onboarding
Cons: Search feature is basic
Capital Swift (capitalswift.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Multi-device support|Demo account available
Cons: Email notifications too frequent