Capital Swift (capitalswift.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 442039965400
Addresses: 32 London Bridge St, London, SE1 9SG, United Kingdom; 161 Marsh Wall, London, E14 9SJ, The United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: capitalswift.com.
After using Capital Swift (capitalswift.com) for the past year and a half, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Wide product range|Good analytical tools|Competitive fees
Cons: Some tools only available on higher tiers
My withdrawal request from Capital Swift (capitalswift.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Fast support response|Low minimum deposit|Intuitive for beginners|Social trading features
Cons: Limited social trading features
I requested my data from Capital Swift (capitalswift.com) under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Regular platform improvements|Great customer service
Cons: Minimum deposit could be lower|Wait times can be long during peak hours
I joined Capital Swift (capitalswift.com) through a podcast recommendation and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Multi-currency support|API access|Clear documentation
Cons: Onboarding videos are outdated|Currency conversion fee exists
Capital Swift (capitalswift.com) advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Good analytical tools|Excellent charting|Portfolio tracking tools
Cons: Wish they had more educational resources
The reporting at Capital Swift (capitalswift.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Good mobile app|Clear documentation|Personal attention
Cons: Onboarding videos are outdated|No phone support on weekends
Do not be fooled by the professional-looking website. Behind the scenes, Capital Swift (capitalswift.com) is disorganized and incompetent. I found them while looking for alternatives to my previous provider and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Tax reports included|Responsive team
Cons: Wish they had more educational resources|Spreads widen during volatile periods
I experienced a security concern with my Capital Swift (capitalswift.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Responsive team|Fast execution
Cons: Limited social trading features
The platform at Capital Swift (capitalswift.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about three months of dealing with this, I have had enough.
Pros: Professional team|Market news feed|API access|Great customer service
Cons: No live chat on mobile|Limited demo account features
If you are reading this considering Capital Swift (capitalswift.com) - run. I wish I had read more negative reviews after comparing multiple platforms. I thought the positive ones were real. Maybe some are. My experience over for just over a year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Good analytical tools|Stable platform
Cons: Email notifications too frequent