Capital Prime Trade has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". Firm states on website they are registered with The FCA when not - Breach of s24 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.capitalprimetrade.com.
The reporting at Capital Prime Trade is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Good mobile app|Tax reports included|Stable platform
Cons: Wait times can be long during peak hours|Limited cryptocurrency options
My withdrawal from Capital Prime Trade was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for close to eighteen months of being strung along.
Pros: Professional team|Regular updates|Segregated accounts|Responsive team
Cons: No dark mode on mobile|Limited ETF selection
Opened my account with Capital Prime Trade through a forum discussion and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Fast deposits|Social trading features|Professional team|Automated trading options
Cons: None so far|Help articles are sometimes vague
My card was charged twice by Capital Prime Trade on the same day. I had to dispute it with my bank. Capital Prime Trade then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: High security standards|Market news feed|Great customer service|Two-factor authentication
Cons: Minimum deposit could be lower|No integrated tax optimization
Do not be fooled by the professional-looking website. Behind the scenes, Capital Prime Trade is disorganized and incompetent. I found them through a financial advisor and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Economic calendar|Easy withdrawals|Two-factor authentication
Cons: Minor UI glitches occasionally|Limited demo account features
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Capital Prime Trade is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Blocked my account|No legitimate license|Fake returns
Capital Prime Trade locked my account without warning and demanded documents I had already submitted. since early this year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Excellent charting|Helpful community forum|Wide product range|Educational resources
Cons: Withdrawal takes 1-2 business days|Nothing significant
After seeing ads for Capital Prime Trade online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Conduct Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
Customer support at Capital Prime Trade seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Market news feed|Professional team|Demo account available|Regular platform improvements
Cons: Slow to add new assets
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Pros: Information is publicly available for verification
Cons: Flagged by international regulators|Due diligence required