Capital Futures has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: capitalfutureinvestments.com.
Where do I even begin with Capital Futures? since early this year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Comprehensive tools|Smooth onboarding|Instant funding|Personal attention
Cons: Minor UI glitches occasionally
I wanted to transfer my portfolio from another broker to Capital Futures. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Segregated accounts|Reliable uptime|Customizable dashboard
Cons: Withdrawal takes 1-2 business days
I referred a friend to Capital Futures after doing extensive research. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Easy withdrawals|Tax reports included
Cons: Wait times can be long during peak hours|Account statements could be more detailed
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Capital Futures said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Quick verification|Tax reports included
Cons: Could offer more webinars