Capital Focal has been flagged by Finansinspektionen for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". Capital Focal has a website (www.capitalfocal.com) and is using the following contact information:
Capital Focal
350 5th avenue, new york, NY 10118
USA
Telephone: +1 (856) 899-5380
E-mail: [email protected] This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.capitalfocal.com.
The platform at Capital Focal is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about three months of dealing with this, I have had enough.
Pros: Portfolio tracking tools|Good mobile app|Responsive team|No hidden fees
Cons: Account statements could be more detailed
Do not be fooled by the professional-looking website. Behind the scenes, Capital Focal is disorganized and incompetent. I found them after hearing about them at a conference and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Demo account available|Instant funding
Cons: Email notifications too frequent|Currency conversion fee exists
I invested $25,000 with Capital Focal after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Finansinspektionen.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
Capital Focal locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Clear documentation|Competitive fees
Cons: No fractional shares|Limited social trading features
I was about to invest with Capital Focal but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Finansinspektionen has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
Capital Focal advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Market news feed|Dedicated account manager|Personal attention|Excellent charting
Cons: Would like more payment methods|Live chat only during business hours
Capital Focal changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Risk management tools|Instant funding
Cons: Website design could be more modern
Capital Focal has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Easy withdrawals|Dedicated account manager
Cons: Limited ETF selection
I have been trying to close my account with Capital Focal for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: No hidden fees|API access|Professional team|Educational resources
Cons: None so far
I lost a significant amount because Capital Focal did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Easy to use platform|Demo account available|Good mobile app
Cons: Nothing significant