Capital Digital Trades has been flagged by Financial Conduct Authority for "Registered/Licensed entity impersonators". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I have been trying to close my account with Capital Digital Trades for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Easy withdrawals|Multi-device support|Helpful community forum
Cons: Website design could be more modern|Cannot customize dashboard fully
I referred a friend to Capital Digital Trades through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Automated trading options|Multi-currency support
Cons: Limited demo account features|Limited cryptocurrency options
My card was charged twice by Capital Digital Trades on the same day. I had to dispute it with my bank. Capital Digital Trades then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Detailed reporting|Dedicated account manager|Regular updates
Cons: None so far|Could offer more webinars
I signed up with Capital Digital Trades after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Clear documentation|Easy withdrawals|Intuitive for beginners|Dividend tracking
Cons: Minimum deposit could be lower|Limited social trading features
KYC with Capital Digital Trades is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Regular updates|Two-factor authentication
Cons: Minor UI glitches occasionally|Spreads widen during volatile periods
I gave Capital Digital Trades a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Dividend tracking|Stable platform
Cons: No live chat on mobile
My withdrawal from Capital Digital Trades was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for over a year of being strung along.
Pros: Excellent charting|Competitive fees|API access
Cons: No dark mode on mobile
The only good thing about Capital Digital Trades is that they remind you why regulation matters. I found them from a blog post comparing services. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Clear documentation|Risk management tools
Cons: Account statements could be more detailed
The so-called education at Capital Digital Trades is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Portfolio tracking tools|Clear documentation|Regular updates
Cons: No dark mode on mobile
Tried to withdraw my funds from Capital Digital Trades and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized