Capital B (aicapitalbit.com) has been flagged by ASIC (Australia) for "Unlicensed". https://moneysmart.gov.au/check-and-report-scams/investor-alert-list#!https-capital-bit-com-1323
Phones: +44(20)38076274
Addresses: Stockerstrasse 23 8002 Zürich Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: aicapitalbit.com.
The only good thing about Capital B (aicapitalbit.com) is that they remind you why regulation matters. I found them through a financial advisor. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Fast deposits|Good analytical tools|Helpful community forum|Copy trading available
Cons: Minimum deposit could be lower|Could offer more webinars
Capital B (aicapitalbit.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Competitive fees|Educational resources|Customizable dashboard
Cons: No phone support on weekends|Charting tools need more indicators
The platform itself is okay, but the customer service at Capital B (aicapitalbit.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Dedicated account manager|Fast deposits
Cons: Email notifications too frequent|Cannot customize dashboard fully
I found Capital B (aicapitalbit.com) after seeing their ad online and the initial impression was positive. But since last summer later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Intuitive for beginners|Fast execution|Multi-currency support|Excellent charting
Cons: No integrated tax optimization|Nothing significant
I signed up with Capital B (aicapitalbit.com) after seeing their ad online and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Professional team|API access|Detailed reporting
Cons: Limited cryptocurrency options|Charting tools need more indicators