capitagains.net has been flagged by AMF (France) for "Unauthorised". Category: Produits_dérivés_sur_crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: capitagains.net.
The platform at capitagains.net is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since the beginning of the year of dealing with this, I have had enough.
Pros: API access|Market news feed|Detailed reporting|Clean UI
Cons: No phone support on weekends
I had a dispute with capitagains.net and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: High security standards|Responsive team|Multi-currency support
Cons: Could offer more webinars|Website design could be more modern
capitagains.net seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Market news feed|Dedicated account manager|Automated trading options|Fast execution
Cons: Help articles are sometimes vague
After for about ten months with capitagains.net, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Clean UI|Professional team
Cons: Cannot customize dashboard fully
My card was charged twice by capitagains.net on the same day. I had to dispute it with my bank. capitagains.net then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Economic calendar|Multi-device support|Customizable dashboard|Educational resources
Cons: Withdrawal takes 1-2 business days
Customer support at capitagains.net seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Copy trading available|Great customer service|Segregated accounts|API access
Cons: No phone support on weekends
I found capitagains.net after seeing their ad online and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Excellent charting|Risk management tools|Tax reports included|Great customer service
Cons: Cannot customize dashboard fully
What really bothers me about capitagains.net is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through my accountant's suggestion and I fell for the polished exterior. Never again.
Pros: Segregated accounts|Good mobile app|Regular updates
Cons: Charting tools need more indicators|Spreads widen during volatile periods
After since last summer with capitagains.net I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: High security standards|Dedicated account manager
Cons: No integrated tax optimization|None so far
The only good thing about capitagains.net is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Clear documentation|Regular platform improvements
Cons: Help articles are sometimes vague|Inactivity fee applies after 12 months