capexgo.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: capexgo.com.
capexgo.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Comprehensive tools|Professional team
Cons: No phone support on weekends|Would like more payment methods
The platform itself is okay, but the customer service at capexgo.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Two-factor authentication|Market news feed|Segregated accounts|Clear documentation
Cons: Minimum deposit could be lower|Would like more payment methods
I wanted to transfer my portfolio from another broker to capexgo.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Professional team|High security standards|Full transparency|Market news feed
Cons: Alert system is basic|Charting tools need more indicators
Opened my account with capexgo.com after reading several online reviews and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Wide product range|Excellent charting|Quick verification
Cons: Live chat only during business hours
I had high hopes for capexgo.com from a blog post comparing services, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Economic calendar|Portfolio tracking tools|Comprehensive tools|Competitive fees
Cons: Live chat only during business hours
I have been trying to close my account with capexgo.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Detailed reporting|High security standards
Cons: Minor UI glitches occasionally
capexgo.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Tax reports included|Low minimum deposit|Market news feed
Cons: Alert system is basic|Spreads widen during volatile periods