*CAPEX has been flagged by Superintendencia del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: https://capex.com.
The so-called education at *CAPEX is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since I retired last year thinking they would help me learn.
Pros: Multiple order types|Fast execution|Risk management tools
Cons: Mobile app could be improved|Limited ETF selection
I closed a profitable position at *CAPEX and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Portfolio tracking tools|Social trading features|Competitive fees|Educational resources
Cons: Inactivity fee applies after 12 months
I am in a dispute with *CAPEX over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Good mobile app|Clear documentation
Cons: Limited demo account features|Limited ETF selection
The platform at *CAPEX is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Segregated accounts|Fast execution|Comprehensive tools
Cons: Charting tools need more indicators
I had a dispute with *CAPEX and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Multiple order types|Quick verification|Comprehensive tools|Responsive team
Cons: Would like more payment methods
I want to warn everyone about *CAPEX. They have been flagged by Superintendencia del Mercado de Valores as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Pros: Professional looking website
Cons: Withdrawal fees demanded|Communication cut off|Not authorized
*CAPEX advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Copy trading available|Fast support response
Cons: Live chat only during business hours|Help articles are sometimes vague
*CAPEX changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy to use platform|Portfolio tracking tools|Excellent charting
Cons: Could offer more webinars
After seeing ads for *CAPEX online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Superintendencia del Mercado de Valores. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Unauthorized firm|Found in IOSCO warnings database
I trusted *CAPEX with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: No hidden fees|Detailed reporting|Easy withdrawals|Fast execution
Cons: No phone support on weekends