Cape Coins has been flagged by Finansinspektionen for "Fraud and Other Types of Misconduct". Cape Coins has a website (www.cape-coins.com) and is using the following contact information:
Cape Coins
Bodmerstrasse 12
Zûrich, 8002
Switzerland
Polen
Telephone: +447520654196
E-mail: [email protected] This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.cape-coins.com.
After since the beginning of the year with Cape Coins I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy to use platform|Comprehensive tools|Real-time alerts|Clear documentation
Cons: Could offer more webinars
Cape Coins has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Responsive team|Real-time alerts|Good mobile app
Cons: Limited social trading features
My withdrawal from Cape Coins was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for roughly four months of being strung along.
Pros: Regular platform improvements|Tax reports included|Multiple order types|No hidden fees
Cons: Research section could be deeper|Limited social trading features
The spread at Cape Coins is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a friend recommended them and initially thought the platform was good - until I started trading seriously.
Pros: Good analytical tools|Excellent charting|Regular updates
Cons: No live chat on mobile
I want to warn everyone about Cape Coins. They have been flagged by Finansinspektionen as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Withdrawal fees demanded|Communication cut off|Not authorized