Canyon International HK has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: 62 Des Voeux Road Central Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.canyon-internationalhk.com.
After spending for the past year and a half trying to make Canyon International HK work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: High security standards|Instant funding|Educational resources
Cons: No live chat on mobile|Limited social trading features
After since mid-2025 with Canyon International HK, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Reliable uptime|Dividend tracking
Cons: Minor UI glitches occasionally|None so far
The so-called education at Canyon International HK is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for about eight months thinking they would help me learn.
Pros: Reliable uptime|Social trading features|Competitive fees
Cons: Could offer more webinars|None so far
I experienced a security concern with my Canyon International HK account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Comprehensive tools|Dedicated account manager|Excellent charting
Cons: No phone support on weekends
KYC with Canyon International HK is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Multiple order types|Customizable dashboard|Social trading features|Easy withdrawals
Cons: Help articles are sometimes vague|No phone support on weekends
The only good thing about Canyon International HK is that they remind you why regulation matters. I found them after a friend recommended them. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Copy trading available|Intuitive for beginners
Cons: Minor UI glitches occasionally
Canyon International HK has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Instant funding|Demo account available|Easy to use platform|Responsive team
Cons: None so far|Cannot customize dashboard fully