Candriam has been flagged by Commission de Surveillance du Secteur Financier for "Registered/Licensed entity impersonators". Unknown personss are impersonating the company Candriam by creating WhatsApp groups that appear to offer financial advice and redirect users to fraudulent apps or websites. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Candriam said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Low minimum deposit|API access|Stable platform
Cons: Mobile app could be improved|Limited social trading features
Candriam locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Educational resources|Multiple order types|Regular updates|Customizable dashboard
Cons: No dark mode on mobile
The so-called education at Candriam is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since early this year thinking they would help me learn.
Pros: Segregated accounts|Real-time alerts|Copy trading available|Personal attention
Cons: Alert system is basic|Wait times can be long during peak hours
I have been trying to close my account with Candriam for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Smooth onboarding|Multi-currency support|High security standards|Great customer service
Cons: Limited cryptocurrency options
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Candriam has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
I wanted to transfer my portfolio from another broker to Candriam. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast deposits|Comprehensive tools|Good mobile app
Cons: No dark mode on mobile
Tried to withdraw my funds from Candriam and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: Blocked my account|No legitimate license|Fake returns