candle.traders has been flagged by Financial Services Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Opened my account with candle.traders after comparing multiple platforms and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Economic calendar|Risk management tools
Cons: Alert system is basic|Inactivity fee applies after 12 months
I referred a friend to candle.traders after a family member had a good experience. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Responsive team|Fast support response
Cons: Minimum deposit could be lower
The platform itself is okay, but the customer service at candle.traders is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Full transparency|Wide product range|Portfolio tracking tools|Good mobile app
Cons: Minimum deposit could be lower|Onboarding videos are outdated
I was contacted by candle.traders through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Lost entire investment|Reported to authorities|Unresponsive
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. candle.traders said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: API access|Transparent fees|Smooth onboarding|Customizable dashboard
Cons: Nothing significant|Minimum deposit could be lower