CadXPro / cadxpro.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
CadXPro / cadxpro.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Transparent fees|Easy withdrawals|Instant funding
Cons: None so far
Do not be fooled by the professional-looking website. Behind the scenes, CadXPro / cadxpro.com is disorganized and incompetent. I found them through a podcast recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: API access|Comprehensive tools|Easy to use platform
Cons: Charting tools need more indicators|Withdrawal takes 1-2 business days
CadXPro / cadxpro.com has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Wide product range|Educational resources|No hidden fees|Smooth onboarding
Cons: Nothing significant|Website design could be more modern
What really bothers me about CadXPro / cadxpro.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them when my bank disappointed me and I searched for alternatives and I fell for the polished exterior. Never again.
Pros: Easy withdrawals|Automated trading options
Cons: Wish they had more educational resources
My withdrawal from CadXPro / cadxpro.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for nearly two years of being strung along.
Pros: Clear documentation|Automated trading options|Educational resources
Cons: No live chat on mobile|Nothing significant
If you are reading this considering CadXPro / cadxpro.com - run. I wish I had read more negative reviews after hearing about them at a conference. I thought the positive ones were real. Maybe some are. My experience over for just over a year has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Excellent charting|Dividend tracking|Clear documentation|Easy withdrawals
Cons: None so far|Onboarding videos are outdated
The only good thing about CadXPro / cadxpro.com is that they remind you why regulation matters. I found them from a review site like this one. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Multi-currency support|Good analytical tools|Easy to use platform|Helpful community forum
Cons: Could offer more webinars
The platform at CadXPro / cadxpro.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since I retired last year of dealing with this, I have had enough.
Pros: Low minimum deposit|Regular updates|Competitive fees
Cons: Limited social trading features
I wanted to transfer my portfolio from another broker to CadXPro / cadxpro.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Helpful community forum|Fast deposits|Real-time alerts|API access
Cons: No crypto staking
I referred a friend to CadXPro / cadxpro.com through my accountant's suggestion. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Good mobile app|Clear documentation|Smooth onboarding
Cons: Could offer more webinars|Limited social trading features