ByteCross (bytecrossiih.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bytecrossiih.com.
ByteCross (bytecrossiih.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: No hidden fees|Easy withdrawals|Good analytical tools|Professional team
Cons: Could offer more webinars
I referred a friend to ByteCross (bytecrossiih.com) after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Tax reports included|Intuitive for beginners|No hidden fees|Fast support response
Cons: Cannot customize dashboard fully|No crypto staking
ByteCross (bytecrossiih.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Risk management tools|Excellent charting|Fast support response|Multiple order types
Cons: Desktop app not available on Linux
I am in a dispute with ByteCross (bytecrossiih.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: High security standards|Fast execution|Segregated accounts
Cons: Help articles are sometimes vague|Charting tools need more indicators
The mobile app from ByteCross (bytecrossiih.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Dedicated account manager|Automated trading options
Cons: Withdrawal takes 1-2 business days