Cryptocurrency Exchanges

BYNOVA

1.7 (15 reviews)
🇬🇧 United Kingdom
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1.7
15 reviews
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About BYNOVA

BYNOVA has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bynovafx.net.

Customer Reviews

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Completely disorganized operation

C
Connor A.
2 months ago

The spread at BYNOVA is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after a family member had a good experience and initially thought the platform was good - until I started trading seriously.

Pros: Personal attention|Fast deposits|Multi-currency support

Cons: Onboarding videos are outdated|Search feature is basic

Research is copy-paste from elsewhere

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Leo K.
4 months ago

The mobile app from BYNOVA is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Clear documentation|Two-factor authentication|Smooth onboarding|Real-time alerts

Cons: Minor UI glitches occasionally

Can not recommend in any way

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Lisa J.
4 months ago

I signed up with BYNOVA after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Personal attention|Real-time alerts|Quick verification|Automated trading options

Cons: Onboarding videos are outdated|No integrated tax optimization

Conversion fees hidden

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Amy M.
4 months ago

My card was charged twice by BYNOVA on the same day. I had to dispute it with my bank. BYNOVA then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Automated trading options|Fast execution|Market news feed|Stable platform

Cons: Nothing significant

Regulator has warned about them

G
Gabrielle K.
5 months ago

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. BYNOVA recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

Pros: No hidden fees|Personal attention|Professional team

Cons: Wait times can be long during peak hours

Still fighting for my withdrawal

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Brian M.
5 months ago

The onboarding at BYNOVA was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Market news feed|Professional team|Clean UI

Cons: Website design could be more modern|Limited social trading features

Live chat is a bot that helps nobody

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Leah Y.
5 months ago

I requested my data from BYNOVA under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Helpful community forum|Quick verification|Stable platform

Cons: Help articles are sometimes vague|No integrated tax optimization

Commission higher than stated

B
Brooke G.
6 months ago

I am in a dispute with BYNOVA over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Clean UI|Helpful community forum

Cons: Cannot customize dashboard fully|No live chat on mobile

Account closure takes 30 days

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Leo Y.
6 months ago

BYNOVA locked my account without warning and demanded documents I had already submitted. for about five months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Transparent fees|Great customer service

Cons: Could offer more webinars

Not regulated - verified this myself

K
Kevin W.
7 months ago

Several red flags with BYNOVA: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Listed in warning databases|No transparency|Pressure to invest quickly