Burton Fiennes Financial Advisors Ltd has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +44 (0) 131 569 0021, Fax: +44 (0) 131 608 0144
Addresses: 10-2 Hopetoun Crescent Edinburgh City of Edinburgh Scotland EH7 4AU This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: burtonfiennes.com.
What really bothers me about Burton Fiennes Financial Advisors Ltd is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after my brother mentioned them and I fell for the polished exterior. Never again.
Pros: Tax reports included|Multi-currency support|Reliable uptime|Excellent charting
Cons: No dark mode on mobile
Burton Fiennes Financial Advisors Ltd had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Good analytical tools|Excellent charting|Low minimum deposit
Cons: Currency conversion fee exists|Slow to add new assets
KYC with Burton Fiennes Financial Advisors Ltd is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Responsive team|Intuitive for beginners|Fast support response|API access
Cons: Research section could be deeper
The platform itself is okay, but the customer service at Burton Fiennes Financial Advisors Ltd is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Easy to use platform|Stable platform|Detailed reporting|Intuitive for beginners
Cons: Minor UI glitches occasionally|Minimum deposit could be lower
I am in a dispute with Burton Fiennes Financial Advisors Ltd over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Low minimum deposit|Transparent fees|Automated trading options|API access
Cons: Cannot customize dashboard fully
The reporting at Burton Fiennes Financial Advisors Ltd is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Wide product range|Responsive team|Customizable dashboard
Cons: Limited ETF selection
If you are reading this considering Burton Fiennes Financial Advisors Ltd - run. I wish I had read more negative reviews when my bank disappointed me and I searched for alternatives. I thought the positive ones were real. Maybe some are. My experience over for about eight months has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Automated trading options|Transparent fees
Cons: No dark mode on mobile|Cannot customize dashboard fully
Do not believe the bonus offer from Burton Fiennes Financial Advisors Ltd. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited when my bank disappointed me and I searched for alternatives and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Dividend tracking|Detailed reporting|Segregated accounts
Cons: Nothing significant|None so far
Where do I even begin with Burton Fiennes Financial Advisors Ltd? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Clean UI|Low minimum deposit|Easy to use platform|Copy trading available
Cons: Limited cryptocurrency options
My withdrawal from Burton Fiennes Financial Advisors Ltd was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.
Pros: Transparent fees|Excellent charting
Cons: Could offer more webinars