Cryptocurrency Exchanges

Bumxdex

★☆☆☆☆ 1.5 (13 reviews)
🇳🇿 New Zealand
Visit Website
1.5
★☆☆☆☆
13 reviews
5
0
4
0
3
0
2
6
1
7

About Bumxdex

Bumxdex has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

Write a Review
★☆☆☆☆

Would give negative stars if possible

R
Ruby Z.
7 months ago

After for about three months with Bumxdex I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.

Pros: Segregated accounts|Stable platform|Regular platform improvements|Reliable uptime

Cons: Account statements could be more detailed|No fractional shares

★☆☆☆☆

The worst platform I have ever used

C
Connor Z.
8 months ago

The so-called education at Bumxdex is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for just over a year thinking they would help me learn.

Pros: Transparent fees|Full transparency|Low minimum deposit|Multi-device support

Cons: Account statements could be more detailed|No phone support on weekends

★☆☆☆☆

Commission higher than stated

M
Max W.
10 months ago

KYC with Bumxdex is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Good mobile app|Easy to use platform

Cons: Charting tools need more indicators

★★☆☆☆

Disappointing experience overall

S
Shannon Y.
10 months ago

Bumxdex advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.

Pros: Dedicated account manager|Fast support response|Segregated accounts

Cons: Could offer more webinars

★★☆☆☆

Regulatory warning exists for this firm

A
Andrew B.
11 months ago

I looked into Bumxdex and found they appear in the regulatory warnings database. Financial Markets Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Pros: Information is publicly available for verification

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction

★★☆☆☆

Charting is from 2010

S
Shannon F.
12 months ago

I found Bumxdex through word of mouth in my investment club and the initial impression was positive. But for about five months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: Real-time alerts|API access|Responsive team|Fast execution

Cons: Wait times can be long during peak hours|No phone support on weekends

★☆☆☆☆

Platform crashes at the worst times

S
Susan R.
1 years ago

I requested my data from Bumxdex under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Great customer service|Personal attention

Cons: Alert system is basic|No crypto staking

★☆☆☆☆

They blocked me after I invested

S
Sarah A.
1 years ago

Tried to withdraw my funds from Bumxdex and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

★☆☆☆☆

My biggest financial mistake

H
Hannah Z.
1 years ago

The mobile app from Bumxdex is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.

Pros: Social trading features|API access

Cons: Mobile app could be improved|Nothing significant

★★☆☆☆

Absolutely dreadful

H
Hugo O.
1 years ago

I am in a dispute with Bumxdex over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Real-time alerts|Market news feed|Customizable dashboard

Cons: Live chat only during business hours