btceprex360.com has been flagged by AMF (France) for "Unauthorised". Category: Crypto-actifs This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: btceprex360.com.
btceprex360.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Regular platform improvements|Automated trading options|Dividend tracking
Cons: Help articles are sometimes vague
The hidden fees at btceprex360.com are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Reliable uptime|Clear documentation
Cons: Some tools only available on higher tiers
Customer support at btceprex360.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Fast support response|Demo account available
Cons: Would like more payment methods
btceprex360.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Easy withdrawals|High security standards|Smooth onboarding|Stable platform
Cons: Minimum deposit could be lower
The platform itself is okay, but the customer service at btceprex360.com is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Real-time alerts|Fast execution|Excellent charting
Cons: Mobile app could be improved|Research section could be deeper
btceprex360.com has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Portfolio tracking tools|Low minimum deposit
Cons: Live chat only during business hours|Account statements could be more detailed
After for a few weeks now with btceprex360.com, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: High security standards|Regular platform improvements
Cons: Some tools only available on higher tiers|Email notifications too frequent
The platform at btceprex360.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Full transparency|API access
Cons: Minimum deposit could be lower
btceprex360.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Stable platform|Tax reports included|Good mobile app
Cons: No integrated tax optimization|Withdrawal takes 1-2 business days