Btccrest (btccrest.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +442033764207, +442035406154
Addresses: 33 25 Canada Square London E14 5LQ United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: btccrest.com.
The only good thing about Btccrest (btccrest.com) is that they remind you why regulation matters. I found them after attending a webinar they hosted. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Segregated accounts|Tax reports included|Full transparency|Excellent charting
Cons: No integrated tax optimization
Btccrest (btccrest.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Responsive team|Demo account available|Regular platform improvements
Cons: Would like more payment methods
I wanted to transfer my portfolio from another broker to Btccrest (btccrest.com). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Demo account available|Multi-device support
Cons: Mobile app could be improved
Btccrest (btccrest.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Real-time alerts|Transparent fees
Cons: Onboarding videos are outdated|Limited cryptocurrency options
I gave Btccrest (btccrest.com) a fair chance. After since last summer of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Market news feed|Copy trading available|Multiple order types
Cons: Website design could be more modern|Account statements could be more detailed