Forex Brokers

Btccrest (btccrest.com)

1.3 (15 reviews)
🇦🇺 Australia
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1.3
15 reviews
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About Btccrest (btccrest.com)

Btccrest (btccrest.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +442033764207, +442035406154

Addresses: 33 25 Canada Square London E14 5LQ United Kingdom This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: btccrest.com.

Customer Reviews

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Crypto only no stocks

N
Nicole J.
3 days ago

I found Btccrest (btccrest.com) after my brother mentioned them and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

Pros: High security standards|API access

Cons: No live chat on mobile

Guaranteed profits - total lie

J
Jessica W.
1 months ago

I have been trying to close my account with Btccrest (btccrest.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Professional team|Full transparency|Fast support response|Wide product range

Cons: Minimum deposit could be lower|Help articles are sometimes vague

Webinars are product pushes

F
Frank M.
3 months ago

Btccrest (btccrest.com) locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Dedicated account manager|Great customer service|Helpful community forum

Cons: None so far|Would like more payment methods

Minimum withdrawal amount too high

S
Simon H.
4 months ago

Btccrest (btccrest.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Intuitive for beginners|Fast support response

Cons: Minimum deposit could be lower|Desktop app not available on Linux

An absolutely appalling service

D
David E.
5 months ago

My withdrawal request from Btccrest (btccrest.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Detailed reporting|Professional team

Cons: Website design could be more modern|Would like more payment methods

Terrible customer service

L
Liam W.
6 months ago

The platform at Btccrest (btccrest.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.

Pros: Automated trading options|Detailed reporting

Cons: Minimum deposit could be lower

Slippage ate my profits

V
Victoria J.
6 months ago

Do not believe the bonus offer from Btccrest (btccrest.com). The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after a family member had a good experience and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.

Pros: Great customer service|Good analytical tools

Cons: Limited social trading features|Help articles are sometimes vague

Stay far far away

F
Frank T.
6 months ago

The onboarding at Btccrest (btccrest.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Demo account available|Full transparency|Reliable uptime|API access

Cons: Wish they had more educational resources|Wait times can be long during peak hours

I have filed a complaint

J
Jake H.
6 months ago

Opened my account with Btccrest (btccrest.com) through word of mouth in my investment club and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Low minimum deposit|Economic calendar

Cons: Would like more payment methods

Fraudulent fee structure

R
Rebecca Y.
7 months ago

Do not use Btccrest (btccrest.com) for anything serious. I used them for the past year and a half for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.

Pros: Clean UI|Social trading features|Regular platform improvements

Cons: Limited ETF selection|Alert system is basic