BT (exchangemarket-bt.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: exchangemarket-bt.com.
Opened my account with BT (exchangemarket-bt.com) through word of mouth in my investment club and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Easy withdrawals|Fast deposits|Comprehensive tools|Dedicated account manager
Cons: Research section could be deeper|Could offer more webinars
I experienced a security concern with my BT (exchangemarket-bt.com) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Helpful community forum|Automated trading options|Clear documentation
Cons: No fractional shares
KYC with BT (exchangemarket-bt.com) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Comprehensive tools|Two-factor authentication|Easy withdrawals
Cons: Research section could be deeper
The platform at BT (exchangemarket-bt.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about ten months of dealing with this, I have had enough.
Pros: Professional team|Full transparency|Good mobile app|Market news feed
Cons: Inactivity fee applies after 12 months|Slow to add new assets
BT (exchangemarket-bt.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Segregated accounts|Educational resources
Cons: Onboarding videos are outdated|Charting tools need more indicators
My withdrawal from BT (exchangemarket-bt.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for a few weeks now of being strung along.
Pros: Market news feed|Great customer service|Full transparency
Cons: Cannot customize dashboard fully|Account statements could be more detailed
BT (exchangemarket-bt.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Fast support response|Segregated accounts|Great customer service
Cons: Nothing significant|Slow to add new assets
After using BT (exchangemarket-bt.com) for about ten months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Demo account available|Transparent fees|Stable platform
Cons: Nothing significant
What really bothers me about BT (exchangemarket-bt.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them based on a colleague's recommendation and I fell for the polished exterior. Never again.
Pros: Quick verification|Tax reports included|Great customer service|Customizable dashboard
Cons: No crypto staking|Could offer more webinars
After since the beginning of the year with BT (exchangemarket-bt.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Clear documentation|Automated trading options
Cons: No fractional shares|Live chat only during business hours