I had a dispute with BSN Finance (bsnfin.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy to use platform|Dividend tracking|Good analytical tools
Cons: Onboarding videos are outdated|Currency conversion fee exists