Bright Securities has been flagged by ASIC (Australia) for "Unlicensed". Phones: +85258010926
Addresses: 801 Tung Chai Building, 86-90 Wellington Street, Central, Hong Kong This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: bright-securities.com.
I had a dispute with Bright Securities and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Smooth onboarding|Comprehensive tools|Multi-currency support|Easy withdrawals
Cons: Minor UI glitches occasionally|Currency conversion fee exists
I had high hopes for Bright Securities after doing extensive research, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Fast support response|Excellent charting
Cons: None so far
My withdrawal from Bright Securities was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since mid-2025 of being strung along.
Pros: Clear documentation|Full transparency|Copy trading available|Multiple order types
Cons: Live chat only during business hours
Bright Securities advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Two-factor authentication|Easy withdrawals|Dedicated account manager|Fast execution
Cons: Limited cryptocurrency options
Do not be fooled by the professional-looking website. Behind the scenes, Bright Securities is disorganized and incompetent. I found them after attending a webinar they hosted and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Dividend tracking|No hidden fees|Quick verification|Intuitive for beginners
Cons: Cannot customize dashboard fully
The so-called education at Bright Securities is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since I opened my account last year thinking they would help me learn.
Pros: Good analytical tools|Clear documentation
Cons: Cannot customize dashboard fully|Limited ETF selection
I requested my data from Bright Securities under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Good mobile app|Easy to use platform|Competitive fees
Cons: No phone support on weekends|Desktop app not available on Linux
The platform itself is okay, but the customer service at Bright Securities is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Easy to use platform|Tax reports included|Real-time alerts
Cons: Cannot customize dashboard fully
Where do I even begin with Bright Securities? for about ten months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Stable platform|Portfolio tracking tools
Cons: Nothing significant
I wanted to transfer my portfolio from another broker to Bright Securities. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Low minimum deposit|Multi-device support|Social trading features|Full transparency
Cons: Desktop app not available on Linux|None so far